Cleaning Manager
compensation: $25 / hr
employment type: seasonal (or could be full time - other responsibilities to be determined)
In this key position, you will perform various functions, which primarily involve providing a supervisory role to ensure effective operational delivery of residential and commercial cleaning services.
Cleaning managers oversee, train, and inspect the work of assigned site(s) and cleaning techs, ensuring that all procedures are performed to the standards of the residence or business.
The Cleaning manager will provide support where necessary to ensure clients obtain optimum service.
Responsibilities
Cleaning standards: Ensure that cleaning is done to the highest standards.
Staff management: Manage and motivate cleaning teams, assign tasks, manage staff schedules with the office, supervise performance, update HR records, teach use of timesheet software.
Training: Train new employees on the use of the latest cleaning technology while providing instructions and supervision where necessary.
Quality checks: Conduct regular quality checks and record the results
Client communication: Communicate with clients to ensure that cleaners are meeting high standards, investigate client complaints, keep client records up to date.
Supplies: Order supplies, check stock levels, and ensure that cleaning equipment is safe and well-maintained
Why Pioneer Cleaning?
Competitive Compensation: starting at $25 per hour + bonus
Flexible Schedule: We offer a flexible schedule to accommodate your needs, ideal for students or individuals with other commitments.
Seasonal: We're an island community and most of our work occurs in the Summer. If you have a Winter job and want time off from November - March we can work with that.
Professional Growth: Opportunities for advancement within a growing company.
Comprehensive Benefits: Secure your future with our company-sponsored 401k plan, health care service, and other perks
Positive and Collaborative Work Environment: Join a supportive team dedicated to providing exceptional service in an island setting.
Qualifications:
Minimum of 2 years of experience in high end home cleaning.
Strong communication and interpersonal skills, with the ability to build rapport with clients and staff.
Proficiency in Microsoft Office Suite and other relevant software programs.
Meticulous attention to detail and the ability to work independently while also being a team player.
Nantucket Residency: Must have established housing on Nantucket.
Knowledge of Spanish or Portuguese is helpful.
To Apply:
Please submit your resume and cover letter
About Pioneer Cleaning:
Pioneer Cleaning is a family-owned and operated business dedicated to delivering superior cleaning services to residential and commercial clients across Nantucket. We value quality, reliability, and exceeding customer expectations in everything we do.