Come work with us (from home/must be in the Salt Lake City, Utah area) Great company culture full of energy, passion, and motivated individuals. Be part of a company and service that you can feel great about. We truly care about ALL Team members and provide an enjoyable, successful environment while making money. Service our existing Clients by making connections with people, motivating and inspiring them to achieve results. Knowledge and skill in how to successfully influence and persuade others by understanding how their needs and motivations link to goals is essential. The job environment is fast paced and result-oriented. A self-confident, enthusiastic, warm, and empathetic attitude that can enliven, engage, and positively impact is a MUST.
We are seeking a dedicated and enthusiastic individual to join our customer service team as a phone representative. The ideal candidate will have excellent communication skills, a friendly and patient demeanor, and a passion for helping others. As a phone representative, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service over the phone.
Responsibilities:
Initiate outbound phone calls to existing Clients and provide assistance with inquiries, product information, and status.
Resolve customer complaints and issues in a professional and timely manner, escalating complex issues to the appropriate department when necessary.
Maintain up-to-date knowledge of company products, policies, and procedures.
Document all customer interactions and transactions accurately in the company's database.
Collaborate with other team members and departments to ensure a seamless customer experience.
Requirements:
This is a work from home position, must be in the Salt Lake City, Utah area.
Previous experience in customer service or a related field preferred.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in computer systems and familiarity with customer service software.
Must have own work from home equipment and high speed ethernet connection
Our 10 year plus B2B locally owned and operated Marketing business is seeing GREAT growth! Staylisted has reached the Inc. 5000 multiple years in a row, accredited with the BBB, a Google Partner, and is always creating the best for our Clients and Team.
Job Type: Full-time
Pay: $7.50 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Work from home
Compensation Package:
Bonus opportunities
Performance bonus
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: Remote