A WELL ESTABLISHED FINANCIAL SERVICES COMPANY WITHIN THE SALT LAKE CITY AREA IS LOOKING TO HIRE ON A FEW COLLECTIONS SPECIALIST TO JOIN THEIR TEAM.Please apply and a recruiter will reach out to set up a call to discuss the opportunity in more detail.This is a long-term contract duration of 12 months. Can be extended or have the possibility of going direct overtimePay: $19/hrSchedule: Either a
Mon-Fri 9:30-6pm
Tues-Sat 9:30-6pm
Start Date: 10/71-Step Virtual or Onsite interviewDescription:
Contacts customers via telephone to inform them of delinquency, to determine reason(s) for it, and to obtain commitment to pay, negotiate payment in full or payment arrangements.
Updates customers’ accounts on a computer system.
Adheres to established guidelines when determining appropriate collection remedy.
Develops and works through repayment schedules with various alternatives, in addition to explaining consequences of delinquency, to customer in the attempt of obtaining payments.
Perform skip tracing and due diligence functions to ensure compliance of all Federal Regulations.
Adheres to the Fair Debt Collection Practices Act as well as all bankruptcy laws both state and federal.
May also be considered a field collection job.
Other duties as assigned.
Additional Skills & Qualifications:Requires High School diploma or equivalent and some experience in collections, customer service, preferably in banking or finance or other directly years related experience.
Basic knowledge of consumer and small business loans, credit cards, overdrafts and collection processes.
Must have excellent customer service skills.
Solid verbal communication skills, effective telephone techniques and the ability to be firm, direct, and concise, while maintaining a professional manner at all times.
Ability and skills to effectively deal with borrowers, attorneys, and third parties while remaining professional at all times to cure a past due account.
Solid follow-up and negotiation skills.
Ability to work independently, prioritize and organize work.
Basic knowledge of regulatory requirements.
Solid math, reading and writing competencies, reasoning and PC skills (i.e. excel, word, etc).Experience Level:Entry - Intermediate LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.