Job Details

ID #46151902
Estado Texas
Ciudad San antonio
Tipo de trabajo Contract
Salario USD $40 - $50 40 - 50
Fuente Consultis
Showed 2022-10-02
Fecha 2022-09-28
Fecha tope 2022-11-26
Categoría Sistemas/redes
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Technical Account Manager

Texas, San antonio, 78201 San antonio USA

Vacancy caducado!

Consultis is hiring for an experienced Technical Account Manager based in SanAntonio. You will work for a highly respected Technology based company,supporting multiple clients and helping to drive technology changes andimprovements that will benefit the client’s goals. The Technical Account Manageris the IT expert for the client and partners with SR leadership to drivetechnical efficiencies and workflow.

Key Responsibilities:
  • Develop and maintain a close relationship with business leaders and decision
  • Scheduling a regular meeting cadence with your primary point of contact.
  • Help each client develop a steering committee.
  • Maintain a customer Road Map and review with the client at least quarterly.
  • Maintain an annual budget and review with client the at least quarterly.
  • Analyze client support requirements and identify opportunities for improved
  • service or reduced costs.
  • Identify needs for innovation for clients and develop solutions to satisfy
  • these needs.
  • Monitor client hour utilization and identify service opportunities.
  • Drive client retention and satisfaction by developing strong client
  • relationships and providing exceptional service and consultation.
  • Maintaining your position of primary escalation and technical advisor for
  • your clients
  • Learn and be able to speak at a high level about product lines and

Skills and Qualifications:
  • Ability to work in a fast-paced environment while maintaining excellent
  • customer service.
  • Prior IT Manager experience
  • Prior experience in technical sales or demonstrated experience supporting
  • multiple clients
  • Utilize other teams appropriately. (PM, Service, ICT, Sales, Dispatch,
  • Provisioning)
  • Excellent communication skills, both written and verbal.
  • Ability to communicate technical information to non-technical personnel.

Education and Experience:
  • Associate’s or bachelor’s degree in Computer Science, Information
  • Technology, System Administration, or a closely related field, or equivalent
  • experience required.
  • Apple (Mac/OSX) experience a plus.
  • Solid technical background with hands on experience in digital technologies
  • The ability to grasp customers’ needs and suggest timely and
  • cost-effective solutions.

Vacancy caducado!

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