Job DescriptionLocation: San Antonio, TX or hybrid of home & Oracle office. At least 2 - 3 days from the Oracle San Antonio, TX office.Bachelor's degree is required for this roleNo relocation or work visa sponsorship provided.Native/full fluency of the Spanish language is required.The LAD Credit & Collections Analyst is responsible for creating Excel lockboxes used to post and apply bank deposits to customer accounts and invoices based on the information provided by internal Oracle teams and Oracle Customers. Verifies daily/monthly bank deposits reports, creates account adjustments requests, and maintains daily/monthly accurate bank/GL reconciliations regarding cash application data entry activities in the country assigned. Obtain remittance information or proof of payments from Oracle Customers and invoices identification for the deposits received.You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Excellent Spanish written, verbal, interpersonal, and analytical communication skills. Excellent written and verbal communication skills. Strong attention to detail. Ability to handle sensitive matters. Typically graduate or equivalent with 0 - 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.Responsibilities displayed in the job posting
Check Oracle’s bank accounts on a daily basis and confirm with the bank any available information on the customers who made the deposits.
Coordinate with the collections/Customers the appropriate and timely customers and invoices identification for the deposits received.
Coordinate and obtain remittance information or proof of payments from Oracle Customers and invoices identification for the deposits received.
Create lockboxes and other accounting adjustments to apply bank deposits to customers' opened invoices accurately and timely.
Accurately creates lockboxes or adjustments to apply customers’ withholding taxes certifications to outstanding invoices.
Keep track of the lockboxes and adjustments created to confirm the correct application of the invoices and withholdings identified.
Reconciles bank deposits vs GL accounts on a weekly/monthly basis.
Review and process all cash applications adjustments requested by the collections teams.
Maintains precise records of any cash applications transaction done during the month.
Initiate, get approvals and process any valid cash refund request from Oracle’s customers.
Conduct training through new materials.
Career Level - IC2ResponsibilitiesAs a Spanish Bilingual Credit & Collections Analyst, you will:
Assist in the collection, management, and resolution of outstanding invoices from past due accounts.
Collect overpayments from current and former employees.
Work with departmental managers to eliminate root cause of overpayment.
Collaborate with sales support, accounts receivable, and directly with the customer to resolve the ability to pay, communicate contractual specifications, and implement remedies in balancing accounts.
Manage a portfolio of accounts including delinquency, write-offs, credit memos, and additional interest.
Conduct pre-sale credit risk evaluation, prepare recommendations, and make credit approval decisions on new accounts.
Recognize deteriorating credit situations recommending and implementing solutions.
Preferred candidate background and experience:Bachelor's degree in business administration or any related field.2 - 3 years of validated experience in finance activities (Credit, collections or cash applications preferred)Advanced level of Brazilian Spanish (oral / written) with Spanish-speaking skills a plus!Intermediate Excel knowledgeCapacity to work within tight time linesExcellent follow-up processAnalytical /issue resolution skillsDetail orientedDoes this sound like you? Apply today!Oracle offers excellent benefits!#LI-CM1Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $24.04 to $48.08 per hour; from $50,000 to $100,000 per annum. May be eligible for equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer