Job Description:
We are looking for a highly motivated and organized Customer Support Assistant to join our growing team in San Antonio, TX. As a key member of our support team, you will be responsible for assisting customers, resolving issues, and ensuring a smooth customer experience.Responsibilities:Provide assistance to customers via phone, email, or live chat.Address and resolve customer inquiries and complaints efficiently.Manage and track customer interactions through our support systems.Collaborate with team members to ensure timely resolution of customer issues.Maintain up-to-date knowledge of company products and services.Assist in improving customer service processes.Ensure all customer inquiries are handled in a friendly, professional, and efficient manner.