Client Service Associate

Job DescriptionWe are seeking a highly motivated and detail-oriented Client Service Associate to join our growing team. This role is ideal for someone who thrives in a professional environment, enjoys problem-solving, and is committed to delivering top-tier client support. You will serve as a key point of contact for our clients, ensuring their needs are met with efficiency and care.ResponsibilitiesServe as the primary liaison between the company and clientsManage and respond to client inquiries via email, phone, and in-personMaintain client records and ensure all documentation is up-to-dateProvide administrative support to the client service teamAssist in onboarding new clients and guiding them through the service processMonitor service delivery to ensure client satisfaction and quality assuranceResolve issues in a timely and professional mannerCollaborate with internal teams to ensure smooth execution of services