Job Description
We are seeking a highly motivated and detail-oriented Client Service Associate to join our dynamic team. The ideal candidate will play a critical role in managing client relationships, ensuring satisfaction, and delivering top-tier support. This position is ideal for someone who thrives in a fast-paced environment and is committed to providing excellent service and operational efficiency.ResponsibilitiesServe as the primary point of contact for assigned clientsResolve client inquiries promptly and professionallyMaintain accurate client records and documentationAssist with onboarding new clients and explaining service processesCollaborate with internal teams to ensure client needs are met efficientlyMonitor service delivery and proactively address potential issuesPrepare reports and provide insights to clients regarding service performance