Client Account Representative

Job DescriptionWe are seeking a detail-oriented and proactive Client Account Representative to join our team in San Antonio. In this role, you will act as a primary point of contact for our clients, ensuring their needs are met and their expectations exceeded. You will be responsible for maintaining strong relationships, resolving client concerns, and supporting the overall account management process.ResponsibilitiesServe as a liaison between clients and internal teams to ensure timely and successful delivery of solutionsManage and maintain client accounts with accuracy and careAddress client inquiries and resolve issues in a professional and efficient mannerMonitor account activity and identify opportunities for growth or improvementPrepare regular updates and performance reports for clientsCollaborate with team members to develop and implement account strategiesEnsure a high level of client satisfaction and retention