Vacancy caducado!
We are currently hiring motivated, hardworking, and dedicated personnel for 7am - 3pm, 3pm-11pm, and 11pm-7am Front Desk Receptionist position at our new, award winning BEST WESTERN PLUS Hotel. Part-time to Full-time positions available. Experience is preferred, but not required. We will provide full training. We are currently looking for all shifts throughout the week. Must be able to work some weekends/holidays. If you are interested in the listed positions, please stop by the hotel and fill out an application.
We are located at 4703 North Loop 289, Lubbock, TX 79416, directly across from the Lubbock Heart Hospital.
We will do on-the-spot interviews, Monday - Friday 9am to 3pm.
Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working
with all hotel personnel to ensure every guest experiences superior customer care.
Job Duties:
Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations
and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains customers' privacy.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.
Qualifications:
Previous hotel-related experience preferred, but not required. Previous customer service positions are highly recommended.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and
procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays.
Best Western Plus
Tech Medical Center Inn
4703 North Loop 289
Lubbock, TX 79416
Phone: (806) 701-5299
Vacancy caducado!