Vacancy caducado!
- Develop, document, and maintain application configuration for the Customer Information System and other related applications interacting with the host system;
- Assist in the monitoring of system middleware;
- Conduct performance analysis and reviews of programs, systems, and the environment as part of an on-going system and network optimization process;
- Responsible for the collection and analysis of data for various departments throughout the City as well as open record requests;
- Conduct interviews to analyze requirement for programs, systems, and automation solutions;Retrieve data material from the Customer Information and Billing System using various report writing tools: Oracle BI Publisher, SQL preferred;
- Ability to use Microsoft Office Products such as MS Word, Excel, Power Point & Access to draft and or compile data material;
- Understanding of XML, familiar with APIs;
- Open Service Requests to document application issues; make recommendations and communicate requirements to the software vendor;
- Responsible for thorough testing of software applications for regularly scheduled code updates and emergency patches;
- Troubleshoot batch related errors and provide input to Supervisory team for resolution;
- Perform related duties as required.
- Management information systems and computer applications;
- Software for customer information and billing (Oracle CCS), Microsoft Office products, SQL, BI Publisher and Oracle data bases with the ability to retrieve data and analyze;
- Principles and practices of effective communication, both written and verbal;
- Cloud based and/or SaaS environments;
- Ability to setup and execute test scenarios to test software applications;
- Maintain appropriate documentation of issues to be resolved and test results obtained;
- Make definitive decisions regarding application setup, system rules and validation to ensure effective business practices;
- Ability to understand and communicate technical release notes;
- Frequently stand and walk;
- Frequently lift and carry up to 20 pounds;
- Frequently flex upper trunk forward, while flexing partially at the knees;
- Frequently push or pull objects;
- Frequently reach above, at, or below shoulder height;
- Continuously talk, see, and hear;
- Continuously sit for extended periods of time.
Vacancy caducado!