Job Details

ID #15646785
Estado Texas
Ciudad Lubbock
Tipo de trabajo Permanent
Salario USD $57,491+ 57491+
Fuente City of Lubbock
Showed 2021-06-20
Fecha 2021-06-02
Fecha tope 2021-08-01
Categoría Etcétera
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Utility System Analyst

Texas, Lubbock, 79401 Lubbock USA

Vacancy caducado!

SUMMARY:Under minimal supervision, responsible for the planning, functional design, and implementation of the Customer Information System (CIS) and all applications integrating with the host system.

ESSENTIAL FUNCTIONS:
  • Develop, document, and maintain application configuration for the Customer Information System and other related applications interacting with the host system;
  • Assist in the monitoring of system middleware;
  • Conduct performance analysis and reviews of programs, systems, and the environment as part of an on-going system and network optimization process;
  • Responsible for the collection and analysis of data for various departments throughout the City as well as open record requests;
  • Conduct interviews to analyze requirement for programs, systems, and automation solutions;Retrieve data material from the Customer Information and Billing System using various report writing tools: Oracle BI Publisher, SQL preferred;
  • Ability to use Microsoft Office Products such as MS Word, Excel, Power Point & Access to draft and or compile data material;
  • Understanding of XML, familiar with APIs;
  • Open Service Requests to document application issues; make recommendations and communicate requirements to the software vendor;
  • Responsible for thorough testing of software applications for regularly scheduled code updates and emergency patches;
  • Troubleshoot batch related errors and provide input to Supervisory team for resolution;
  • Perform related duties as required.

QUALIFICATIONS:Completion of a Bachelor’s degree in Management Information Systems (MIS), Computer Information Systems (CIS) or a related field with an additional two years of increasingly responsible experience in maintaining computer applications configurations; or any combination of relevant education and experience which provides the following:

KNOWLEDGE AND ABILITIES:

Knowledge of;
  • Management information systems and computer applications;
  • Software for customer information and billing (Oracle CCS), Microsoft Office products, SQL, BI Publisher and Oracle data bases with the ability to retrieve data and analyze;
  • Principles and practices of effective communication, both written and verbal;
  • Cloud based and/or SaaS environments;

Ability/Skill to;
  • Ability to setup and execute test scenarios to test software applications;
  • Maintain appropriate documentation of issues to be resolved and test results obtained;
  • Make definitive decisions regarding application setup, system rules and validation to ensure effective business practices;
  • Ability to understand and communicate technical release notes;

Physical Requirements;
  • Frequently stand and walk;
  • Frequently lift and carry up to 20 pounds;
  • Frequently flex upper trunk forward, while flexing partially at the knees;
  • Frequently push or pull objects;
  • Frequently reach above, at, or below shoulder height;
  • Continuously talk, see, and hear;
  • Continuously sit for extended periods of time.

Application must be submitted online at www.governmentjobs.com/careers/lubbock. Jobs close at 5:00 p.m. on the closing date posted on the City website. For a complete list of job openings with the City of Lubbock please visit www.governmentjobs.com/careers/Lubbock.

Vacancy caducado!

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