Franchise Lead Coordinator

The Franchise Lead Coordinator plays a vital role in supporting our franchise growth by ensuring all incoming leads are properly entered into our franchise database and proactively reaching out to schedule initial appointments for our Franchise Development Managers. This position serves as the first point of contact for prospective franchisees, helping maintain a steady flow of qualified appointments. The role also assists in maintaining data accuracy and collaborating with the broader team to support franchise development initiatives.Key Responsibilities:Promptly enter and track all new franchise leads in our CRM and franchise database.Conduct timely outreach (phone, email, and other channels) to all leads to introduce the franchise opportunity and schedule initial qualification appointments with the Franchise Development Managers.Ensure data integrity by updating lead records and tracking engagement activity.Collaborate closely with the franchise development team to hand off leads smoothly and support a positive candidate experience.Participate in maintaining and optimizing franchise development reports and dashboards.Support database cleanup projects, list imports, and other administrative tasks related to lead management.Assist with other team projects and marketing follow-up activities as needed. Skills:Strong organizational skills and the ability to manage multiple tasks and priorities.Proficiency in CRM systems and data entry.Confident phone presence and email communication skills.Tech-savvy and able to quickly learn new tools and systems.