Medical Office Receptionist Job Purpose: maintaining records and accounts ,answering phones.
Medical Office Receptionist Job Duties:
Welcomes visitors, in person or on the telephone; answering or referring inquiries.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus