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SummarySenior Specialist TrainingAt our Company, we grow People, Brands, and Businesses!We are seeking a dynamicSenior Specialist Training toworkclosely with the retail/sales leaders, clients and internal Learning & Development Instructional Designers to drive divisional training projects from start to completion; including needs analysis, project management, facilitation and solution implementation and evaluation. Executes on divisional and national, cross-divisional training projects related to retail business training needs. Assess the training needs of retail teams through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Support and develop the Retail Supervisor group through one-on-one instruction, annual meetings, and group calls/webinars.
Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures.
Evaluate training materials prepared by instructors, such as outlines, text, and handouts.
Partner with Learning & Development Instructional Designer to utilize encompass to provide support to all training and to better evaluate progress of learners
Contributes to design documents and storyboards for e-learning projects, for both systems and non-systems content.
Conduct evaluations and analyze metrics for programs; provide reports on project metrics.
Qualifications:
Bachelor's Degree or equivalent job-related experience required
3-5 years of experience in Training/Learning/Development
Knowledge of Learning Management Systems (LMS)
Excellent written communication and verbal communication skills; Ability to make oral presentations
Ability to gather data, to compile information, and prepare reports
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Job Will Remain Open Until FilledResponsibilitiesThe Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position Summary
Works closely with the retail/sales leaders, clients and internal Learning & Development Instructional Designers to drive divisional training projects from start to completion; including needs analysis, project management, facilitation and solution implementation and evaluation.
Executes on divisional and national, cross-divisional training projects related to retail business training needs.
Assess the training needs of retail teams through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
Support and develop the Retail Supervisor group through one-on-one instruction, annual meetings, and group calls/webinars.
Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures.
Evaluate training materials prepared by instructors, such as outlines, text, and handouts.
Essential Job Duties and Responsibilities
Partner with retail/sales business and client leaders and Learning & Development to scope out divisional training projects.
Analyze retail team training needs, to develop new training programs or modify and improve existing programs in partnership with retail clients and the Company
Develop project timelines and manage to them
Determines cost effective training approaches to meet the geographical challenges of providing learning programs in a variety of locations
Partner with Learning & Development Instructional Designer to utilize encompass to provide support to all training and to better evaluate progress of learners
Contributes to design documents and storyboards for e-learning projects, for both systems and non-systems content.
Builds Levels 3 and 4 assessments linked to the learning objectives, under the direction of Learning & Development Managers.
Partner with sales and retail leaders to design Level 5 (ROI) evaluations linked to learning objectives.
Conduct evaluations and analyze metrics for programs; provide reports on project metrics
Provide regular project updates to retail business leaders and Learning & Development
Ensure projects stay within timelines, budgets, and scope
Partner with other Learning & Development leaders to ensure an integrated and coordinated team approach in providing learning solutions
Develop testing and evaluation procedures in partnership with Learning & Development
Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reportsIndirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reportsTravel and/or Driving RequirementsTravel and Driving are not essential duties or functions of this jobMinimum QualificationsEducation Level: (Required): Bachelor's Degree or equivalent experience3-5 years of experience in Training/Learning/DevelopmentKnowledge of Learning Management Systems (LMS)Skills, Knowledge and Abilities
Excellent written communication and verbal communication skills
Ability to gather data, to compile information, and prepare reports
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Strong prioritization skills
Ability to make oral presentations
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers.
Familiarity with tablet (i.e. iPad) technology and functionality
Environmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job DescriptionsJob duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Important InformationThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Job Locations US-FL-Orlando | US-TX-Dallas | US-TX-Houston | US-NV-Las Vegas | US-MO-Saint LouisPrimary Posting Location : City OrlandoPrimary Posting Location : State/Province FLPrimary Posting Location : Postal Code 32801Primary Posting Location : Country USRequisition ID 2024-433084Position Type Full TimeCategory Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)Minimum USD $54,000.00/Yr.Maximum USD $70,000.00/Yr.