Senior Manager Strategic Accounts (Hybrid)

Provide strategic leadership and direction for a team of Global Strategic Account Managers (SAMs) who are tasked with managing and nurturing relationships with key end-user accounts. This role is pivotal in ensuring that John Crane effectively aligns its offerings with the long-term needs of its most critical customers, fostering a partnership that drives mutual growth and success. The Senior Manager for Global Accounts will lead a specialized team of Senior Account Managers (SAMs) to drive the growth and development of our strategic accounts. This role requires a strategic thinker with a strong commercial acumen, capable of fostering relationships, and ensuring the highest quality of service delivery.Lead, coach, and guide the SAM team, maintaining regular contact to support their performance against agreed objectives and KPIs.Drive the consistent use of technology to ensure SAMs complete system updates and critical tasks related to data and KPIs.Ensure that Account Plans are developed and maintained in the CRM, effectively communicating these plans to all stakeholders and planning resources and activities accordingly.Oversee the tender and quotation development process, ensuring the availability of resources for high-quality submissions through the finance management process.Create global market intelligence to support strategic discussions within John Crane.Develop the long-term frame agreements with all global strategic accounts.