Remote Customer Service RepRemote Customer Service Rep Details:Hours of operation: Mon-Fri , 8am to 8pm EST - Must be able to work an 8 hour shift during this window. Duration: 3-month contract. Best candidates will receive a permanent position!Location: Remote from anywhere in the US.Pay Rate: $16.50 per hour (weekly)Start Date: December 2ndRemote Customer Service Rep Description:
Answering inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
A majority of the inbound calls are from members that are eligible for a Silver Sneakers program through specific Medicare plans.
Remote Customer Service Rep Qualifications:
Strong customer service and communication skills
Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience
PC skills with proficiency using Windows and MS Office
Ability to empathize and understand the needs of the customer
Strong troubleshooting and problem-solving skills
Proficiency multi-tasking, prioritizing and meeting deadlines
Remote Customer Service Rep Experience Level:Entry LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.