Vacancy caducado!
Job Description - Senior Trade Floor Support EngineerCurrently seeking a Senior level Engineer to support the Trade Floor. This is an exciting position where truly every day will be different then the next!Need someone who can handle a fast paced atmosphere and be able to perform under pressure. Ideally someone who has worked on a trade floor in the past, but not mandatory. Responsibilities:
- responding as first point of contact to a busy trade floor for Traders and Senior Business leaders via multiple channels
- maintaining one-to-one contact with customers throughout the lifecycle of an incident or request
- participating and being responsible for various projects
- collaborating with third level technology teams for urgent or critical issues
- continuous streamlining of support processes to improve service to customers
- operating in a Windows 10 environment using Office 365 and virtual technologies.
- at least one year's experience working in a trade floor environment
- solid desktop support experience in a face paced environment
- understanding of market data applications (Bloomberg, IRESS, Client Eikon (including RXT), Factset, Fidessa)
- experience supporting iPhone/iPad devices and management software
- experience supporting IPC Turret, Cisco IP Tel, Voice recording and Zoom
- ability to form relationships with key stakeholders across multiple divisions and geographies
- experience managing projects (PM certification is beneficial).