IT Helpdesk Technician puesto vacante

Vacancy caducado!

Piper Enterprise Solutions is seeking a skilled

IT Helpdesk Technician to help perform in-person software/hardware assistance and troubleshooting in the El Paso, Texas area.

Responsibilities for IT Helpdesk Technician:

• Provide technical assistance for end users at our client's site

• Assist with software/hardware troubleshooting, upgrade, configuration, and installation

• Resolve several trouble/request tickets while following Standard Operating Procedure (SOP)

• Modernize SOPs and add knowledgebase entries

• Supervise user accounts in Microsoft Active Directory/Azure AD

Requirements for the IT Helpdesk Technician:

• 1+ years of technical or helpdesk experience

• Bachelor's degree in Information Technology or a related field is preferred

• Experience providing computer user support

• High understanding of ethernet, TCP/IP, network cabling, wireless, and remote access practices

• Knowledge of Microsoft products

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Compensation for the IT Helpdesk Technician:

• $45,000-$55,000 depending on experience

• Benefits include Medical, Dental/Vision, 401k match, PTO, Holidays

Keywords:

• IT Helpdesk Technician, IT Helpdesk, Helpdesk Technician, SOP, Microsoft, IT

Vacancy caducado!

Job Details