A 5-star Yelp reviewed spa is hiring a receptionist in Lewisville TX ( State highway 121).
Position Summary: The Front Desk Associate at Cloud 9 Foot Spa is a friendly and
detail-oriented employee responsible for delivering exceptional client service, managing
appointments, and ensuring a smooth flow of clients. With a warm smile and proactive
approach, this role plays a vital part in creating a welcoming atmosphere for our valued
clients.
Responsibilities:
Greet clients with a welcoming smile and provide a hospitable atmosphere.
Demonstrate proactive initiative by identifying and attending to clients’ needs
promptly.
Exemplify exceptional client service, ensuring that each client receives
personalized attention and feels valued.
Serve as the first point of contact for the spa, answering phone calls and assisting
clients in booking appointments.
Efficiently manage the check-in and check-out process for clients, ensuring a
seamless and enjoyable experience.
Distribute gratuities to therapists in a fair and organized manner.
Maintain an organized and tidy front desk area, contributing to the overall
aesthetics of the spa environment.
Collaborate closely with the spa team to ensure smooth operations and efficient
client service.
Manage the flow of clients, maintaining an optimal balance between appointments
and walk-ins.
Shifts available now:
AM shift: 8:45 a.m.–2:45 p.m.
PM shift: 2:30 p.m.- 8:45 p.m.
Requirement:
Smile, pleasant, attention to detail
Take initiatives
Excellent client service
The receptionist is the image of the spa by providing excellent client service and
responsibilities include answering the phone for booking appointments, checking in and
checking out clients, distributing tips to therapists, and managing the flow.
Compensation: Base hourly pay plus gift card sale commission.
Salary: From $13.00 per hour
Interested party please email the following: Julie.li@cloud9.spa
Résumé
Available hours schedule, indicating weekday and weekend. VERY IMPORTANT
Quick cover letter
We will get back to you as soon as possible.
Job Type: Part-time