Representative, Customer Sales Support – Inside

The purpose of this job is to develop and provide focus on customer relationships and administrative support of inside sales activities for fleet sizes less than 60.Provide support for accounts with the inside sales team that are with a fleet size of less than 60; perform administrative duties on accounts to include managing customer reporting and paperworkPlan customer phone calls by defining the objective and preparing questions to move customer towards the sales objectiveAssist the credit department to prepare for and resolve customer issuesDevelop a strong internal network and leverage cross-functional capabilities to effectively respond to customer needs. Collaborate with sales team to identify business opportunitiesAssist customers via phone and email with account support such as mobile fueling, International Fuel Tax Association tax reports, online portal, statement retrieval, and card issuesModel behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest levelEnsure all activities are in compliance with rules, regulations, policies, and proceduresComplete other duties as assigned