Performance Analyst

AECOM is seeking a Performance Analyst to join the Performance Metrics and Strategy Team. Under the direction of the Strategy Manager in Global Governments, the Performance Analyst will participate in strategic analysis through reports, dashboards, metrics, analytics, conducting research, and translating data into key insights and recommendations for decision-making.This position will be responsible for knowledge management in areas such as financials, KPI’s, customer experience, market analysis, competitive intelligence, and data integrity. This role will require advanced MS Excel skills and a general understanding of business analytics, including predictive, prescriptive, and descriptive analysis. This is a remote/virtual position and can be located anywhere in the US. Job Responsibilities will include, but not be limited to: Develops knowledge of organization, business processes and clients.Able to design and develop basic reports from CRM system or other data sources and conduct market research and compile summaries for users and refresh content for existing libraries.Uses data systems and libraries and digital/AI tools to support work winning process and is able to support user testing process and provide content updates.Uses internal data and digital AI tools, able to maintain content for specific or general areas of people, projects or business line, pursuit information.  Uses reports to validate data quality and is able to support user testing.Identifies and checks content and data quality applying standards to improve and increase the value of content for AI digital tools or reuse, works with subject experts to develop and revise content as directed.Able to update and process people data and project data summaries and experience portfolio in CRM systems and libraries.As part of close out, contributes to marketing systems and libraries for pursuits, resumes, photography and libraries for a region or BL.Supports, and where possible enhances quality of data quality stored in CRM and other systems.