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Job Details

ID #54426869
Estado Texas
Ciudad Dallas / fort worth
Tipo de trabajo Full-time
Fuente Sana Commerce
Showed 2025-09-01
Fecha 2025-09-01
Fecha tope 2025-10-31
Categoría Etcétera
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Customer Success Manager

Texas, Dallas / fort worth
Aplica ya

What you'll be doing:Leading an assigned portfolio of 40 B2B customers; Building strong relationships and become a trusted advisor with your customers; Developing customized success plans and conducting in-depth Business Reviews focused on ROI;Advising on their e-commerce strategy and how the Sana Products can accelerate their online growth;Identifying and mitigating churn risks, while uncovering upsell and cross sell opportunities; Advocating internally for your customers and help our product grow by sharing feedback with our product teams. 

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