Call Center Representative

Job DescriptionWe are seeking an enthusiastic and dedicated Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing timely, accurate, and friendly assistance. If you’re passionate about customer service and enjoy problem-solving in a fast-paced environment, we want to hear from you!ResponsibilitiesHandle inbound and outbound customer calls professionally.Provide accurate information about products and services.Resolve customer inquiries, complaints, and technical issues promptly.Maintain detailed and accurate records of interactions in the CRM system.Meet performance targets, including customer satisfaction and call resolution metrics.Collaborate with team members to improve processes and enhance customer experiences.