bilingual customer service representative.
dallas , texas
posted today
job detailssummary
$19 - $20 per hour
temp to perm
no requirements
category office and administrative support occupations
referenceAB4651597
job detailsA large financial client in downtown Dallas is seeking dedicated and detail-oriented Spanish Speaking Call Center Representatives to join their team handling both inbound and outbound calls for their Mortgage Contact Center. If you are looking for a new opportunity and are fluent in Spanish - please today.salary: $19 - $20 per hourshift: Firstwork hours: 7 AM - 8 PMeducation: No Degree RequiredResponsibilities
Handle high call volumes with Spanish-speaking customers with approximately 120 outbound or 60 inbound calls per day.
Assigned to either inbound or outbound calls, not both, with potential for 50-100+ calls during peak times.
Support the Consumer Direct Sales group within the clients' Home Mortgage.
Gather relevant information from the customer to then transfer them to the appropriate department
Must be available for any shift between 7am-8pm CST and open to working 1 Saturday per month between 8am-6pm
Qualifications:
2+ years of call center experience and handling outbound calls
Sale or financial experience also a plus
Skills
Spanish (5 years of experience is required)
Sales
contact center
mortgage
Qualifications
Years of experience: 1 year
Experience level: Experienced
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clara.williams@randstadusa.com