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Agile Coach Job ID 111751 Posted 04-Apr-2023 Service line Corporate Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Dallas - Texas - United States of America The Agile Coach is responsible for coaching and mentoring with the overall goal of organizational transformation to agility and should be comfortable working at all levels of the organization. The Agile Coach is an expert in lean/agile practices and one or more knowledge domains (i.e. technical, business, organizational) while having strong skills in facilitation, mentoring, training and/or professional coaching. Individuals in this role leverage their organizational design/development expertise to holistically assess program teams for health. As an Agile Coach, your purview is multi-team and you strive to integrate the Agile development process at the enterprise-level. You can quickly understand where teams are in their Agile transformation journey and can offer the right approach to support their growth; serving as a change agent/catalyst, championing innovation and driving process improvement. You are hands-on and hyper-focused within and across teams to correct significant issues with Agile execution. You'll partner with leadership to lead Digital & Technology (D&T) programs in support of the CBRE's strategic plans.
ESSENTIAL DUTIES AND RESPONSIBILITIESWorks as an advisor, coaching leaders teams on how to adapt agility to the environment. Helps design and implement an effective Agile transformation for the organization.Guide change management by identifying potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.Provide education, guidance, and recommendations to agile team members, architects, management, and business partners by clarifying roles and responsibilities and offering support, as necessary.Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the various agile practices. Help the organization or line of business realize the benefits of agility by providing team-level agile coaching.Assesses the agile maturity of the teams and organization and coaches the team(s) and organization to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.Establishes and guides the organization to take a holistic point of view of agile metrics, that is beyond development and delivery to and customer outcomes and business impact. Maintains information radiators and team tools.Serves as a subject matter expert with training and developing content on Agile, Scrum, Kanban, and other agile practices at a level accessible to beginners and dive deep for advanced topics.Helps set up the Agile COE within the CBRE organization with Agile best practices. Stays well-informed with best practices and helps with their implementation at CBRE.In collaboration with D&T Leadership, manages and drives the overall Agile strategy and roadmap, and foster an environment of continuous learning and improvement.Drives the change process for both process and people (i.e. helps others understand the need for change with a bias toward action, clarifies the future state, gains buy-in, brings visibility to and celebrates the small wins and institutes the new behaviors). Provides hands-on guidance to teams and fellow Scrum practitioners.Performs other duties as assigned.SUPERVISORY RESPONSIBILITIESMay provide formal supervision for 0 - 2 employees within single functional or operational area. Prepares and delivers performance appraisal for staff. Recommends staff recruitment, selection, and performance management feedback to D&T Management for indirect reports and/or junior team members. Mentors and coaches team members (direct and indirect) to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and EXPERIENCEBachelor's Degree (BA/BS) or equivalent from four-year college or university in Communications, Operations, Business, Technology or related degree, plus a minimum of 9+ years related work experience; or equivalent combination of education and experience (equivalent work experience = 2 years’ experience for every year of higher-level education).Typically possesses 8+ years of combined business and/or technology experience within an Agile environment.You have 6+ years of experience collaborating effectively with creatives, engineers, and business people.Entrepreneurial and a self-starter in driving co-creation for the right environment and practices.Requires technical and business knowledge in multiple disciplines/processes. Page 3Has strong organizational change management skills.CERTIFICATES and/or LICENSESHas at least 1 certification as a Certified Scrum Master (CSM) - Scrum Alliance, Certified Scrum Professional (CSP) and/or Professional Scrum Master (PSM) certifications is required. Additional certifications: ICP-ACC, PSM 2 or A-CSM, PSPO 2 or A-CSPO, KPM 1, LESS, Safe, Scrum@Scale, or Nexus.COMMUNICATION SKILLSAbility to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.FINANCIAL KNOWLEDGERequires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions.REASONING ABILITYAbility to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.OTHER SKILLS and/or ABILITIESAdvanced skills in Microsoft Office suite applications.Has the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization up to C-suite level.Comfortably builds relationships with senior technical leaders, executive leadership and key business stakeholders.SCOPE OF RESPONSIBILITYDecisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of businessCBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 (U.S.) and +1 (Canada). NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.