Job Title: Bilingual Customer Service & Data Entry Representative
Location: Framer Branch, Texas
Job Type: Part-time
Company: Professional Tax and TNT Insurance
About Us:
Professional Tax and TNT Insurance is a well-established tax and insurance office dedicated to providing exceptional services to our clients. We take pride in offering professional and accurate solutions in a friendly and welcoming environment.
Job Description:
We are seeking a bilingual (English & Spanish) customer service and data entry representative to join our team. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to handle customer inquiries efficiently.
Key Responsibilities:
Greet and assist customers in person, over the phone, and via email.
Handle client inquiries regarding tax preparation, insurance policies, and related services.
Accurately input and update customer data into our systems.
Process tax documents, insurance applications, and other administrative paperwork.
Maintain organized records and ensure data integrity.
Provide excellent customer service by addressing concerns and offering appropriate solutions.
Assist with basic office duties, including filing, scanning, and scheduling appointments.
Qualifications & Requirements:
Bilingual (English & Spanish) – REQUIRED
Insurance Experience REQUIRED.
Prior experience in customer service and/or data entry preferred.
Basic knowledge of tax preparation and insurance is a plus, but training will be provided.
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Excellent organizational skills and attention to detail.
Ability to work independently and as part of a team.
Friendly, professional, and customer-focused attitude.
Benefits:
Flexible scheduling options.
Training and career growth opportunities.
Supportive and friendly work environment.
How to Apply:
If you are a motivated and detail-oriented individual who enjoys working with people, we’d love to hear from you! Please send your resume and a brief cover letter to professionaltax07@gmail.com or call +1 2145038588 for more information.