Vacancy caducado!
IMMEDIATE POSITIONS! For Collection Call Center Representatives
What you’ll do as a Collections Representative?
You'll handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation. You'll also tackle the important work of getting past-due accounts up to date, and most importantly, you’ll improve service by using your customer service skills.
What you’ll need to succeed
You’ll be an effective listener, with great communication skills and strong customer service skills. You’ll be the kind of person who can engage and solve problems, as well as proving your analytical skills on a daily basis. On top of this, you’ll need proficient computer skills, and be comfortable utilizing Word, and Excel programs.
What you’ll need to be considered for this role
6+ months customer service experience of any kind and/ equivalent call center experience.
Confidence using a computer
Be 18-years-old or older
Ability to stay on task.
Must be reliable.
$8.50 per hr first 2 months training/ probation period
$12 per hr plus commission after completion of probationary period
Vacancy caducado!