Enjoy working in a startup environment? Love computers and problem-solving? Join EYERIDE! We’re looking for a Tech Support Specialist to assist customers with AI cameras, in-cab monitors, live GPS tracking, and in-cab WiFi installed in their vehicles.
Key Responsibilities:
Provide over-the-phone technical support for vehicle hardware and software
Troubleshoot network-related issues (TCP/IP, DNS, DHCP)
Guide customers through step-by-step solutions
Ensure top-tier customer service and technical assistance
What We’re Looking For:
Experience in tech support and troubleshooting
Strong communication and problem-solving skills
Passion for technology and vehicle systems
Ability to work on-site at EYERIDE’s Downtown Pflugerville office
Ability to work overnight shifts on occasion
Ability to travel for 1-3 weeks at time for Fleet Rollout
What We Offer:
Competitive compensation + incentives/benefits
PTO, health benefits, and 401K
Growth opportunities in a dynamic, startup-driven team