Position Summary:
The Data Entry Clerk is responsible for keeping the documentation of the plant in the system and in the Mechanical Integrity folders (hardy copy and electronic), makes sure that all work orders and documentation are properly uploaded
Essential Duties and Responsibilities:
Answer telephones and direct inquiries in a professional and client centric manner.
Maintain confidential personnel files.
Assist management staff in preparing confidential employment and labor relations documents, including but not limited to proposed disciplinary notices.
Assist with staffing, including finding staff when employees call out on short notice.
Maintain Confidentiality with all information provided.
Follows all safety rules and policies and report any safety issues.
Provide quality service, maintain a positive and friendly demeanor, exhibit professionalism and a strong work ethic.
Must be able to work under pressure, meet deadlines, and have strong organizational and communication skills.
Possess a thorough understanding of the terminals’ operating capabilities and processes.
Ability to adjust to changing operating conditions and work with a team.
Develop and maintain clear communications with each Account Manager and Vessel Manager to understand their needs, directions, and special requirements.
Enter Customer Releases, Inbounds, Uploads into TOS
customer specific requirements.
Ensure all inbounds and releases are entered in a timely fashion following First In First Out except for any HOT request.
Verify entered Customer and Account Data by reviewing, correcting, deleting, or reentering data.
Update Data Entry Log real time for all tasks completed throughout the day.
Assist Account Managers by reviewing Open Shipping Container Report and pulling documentation to close any open containers.
Assist Account Managers in closing open inbound orders.
Generate spreadsheet reports if needed.
Must be able to work weekly and weekend on call rotation.
Additional responsibilities as assigned by Supervisor/Manager.