Customer Service/Call Center

Remote Customer Service Role - KellyPay:$17/hourInitial Training:One week in-office trainingTransition to fully remote workOpportunities Available:AM Shift: 7:45 am to 4:45 pmTraining: Monday, July 7th - Wednesday, July 9thEnd Date: Friday, August 22ndAM & PM Shifts:Shifts Available:7:45 am - 4:45 pm11 am - 8 pmTraining: Monday, July 14th - Wednesday, July 16thEnd Dates:11 am - 8 pm: Friday, September 12th7:45 am - 4:45 pm:Friday, September 19thFriday, October 31st (Requires strong critical thinking skills)Friday, November 7thCompany Accolades:Voted TOP WORK PLACES in Austin (2016 & 2017)Perks:Outstanding work environment with workout areaMonthly team-building eventsDog-friendlyFantastic kitchen/break areaRole Description:Provide information and assistance for corporate eventsRequires professional verbal and written communicationTraining on tools will be providedResponsible for guiding customers through basic troubleshooting and FAQsResponsibilities:Answer calls promptly and courteouslyMonitor phone status to ensure readiness for inbound callsRespond to emails within 24 hoursParticipate as part of a teamHandle live chats if requiredManage voicemail for assigned eventsRequirements:Must have a cell phone capable of downloading free apps for secure loginsContact Details:Interested candidates should reach out to Melissa DoughertyEmail Resume: Meld227@kellyservices.comCall: 512-642-8731