We are a thriving dental practice dedicated to providing exceptional oral healthcare services to our community of patients. Our team is committed to delivering personalized care in a friendly and welcoming environment. As we continue to grow, we are seeking a dynamic and organized Office Manager to join our team and contribute to our success.
As the Office Manager, you will play a pivotal role in ensuring the smooth operation of our dental practice. You will oversee administrative tasks, manage/coach office staff, and maintain efficient workflows to optimize patient care and satisfaction. Your responsibilities will include:
-Supervising front desk staff, dental hygienists, and dental assistants. Also providing guidance and support as needed.
-Leading team meetings in an enthusiastic manner in order to address/update the office’s Standard Operating Procedures as necessary.
-Coordinating daily operations, including appointment scheduling, patient registration, insurance filing, and accounts receivables.
-Managing patient inquiries and concerns with professionalism and empathy, ensuring exceptional customer service at all times.
-Maintaining accurate patient records and ensuring compliance with healthcare regulations and confidentiality protocols.
-Handling inventory management of office supplies and maintaining adequate stock levels.
-Collaborating weekly with the owner/dentist to review and streamline workflows and enhance the patient experience.
-Implementing and enforcing office policies and procedures to ensure efficiency.
-Creating and tracking production/collection reports to make sure the office is growing.
-Continuously seeking opportunities to improve office procedures and enhance productivity.
The applicant must have prior experience of office management in a dental office along with excellent organizational and multitasking skills, with the ability to prioritize tasks effectively. She/he should also show strong leadership abilities and the capacity to motivate and develop office staff. The applicant needs to have exceptional communication and interpersonal skills, with a focus on delivering outstanding customer service.
Proficiency in dental practice management software is necessary along with knowledge of healthcare regulations and compliance standards.
The salary is commensurate with experience.
If you are a motivated and organized professional with a passion for healthcare administration, we encourage you to apply for this exciting opportunity to join our team as an Office Manager. Please submit your resume and cover letter detailing your qualifications and relevant experience. We look forward to hearing from you!