Bilingual Buy Here Pay Here Carlot Sales/Office Representative
Available shifts in Smyrna TN :
Monday to Friday : 8 AM - 6 PM
Saturdays : 8 AM- 5 PM
Location :
Alex Auto Sales
295 Enon Springs Road E,
Smyrna TN 37167
Call or Text for more Details ; 615-509-5920
Experience is always preferred, however, we enjoy training and developing new talent.
This is typically a full-time position, which is defined as being scheduled to work 6 Days a week.
As a Sales Associate , you will play a key role in connecting with customers, understanding their automotive needs, and guiding them through the car-buying process. Your primary responsibility will be to provide an outstanding customer experience by offering expert product knowledge, conducting test drives, and assisting customers in selecting the right vehicle for their lifestyle.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Enter and process all loan applications and Sales Contracts ( Buy Here Pay Here )
Provide auto generated decisions & Self-motivated; can complete tasks without being asked.
Assign incoming documents to the proper account in our tracking system and Paper Files
Provide troubleshooting support and ability to complete and solve all incoming Matters
Monitor and review received applications to determine if all paperwork has been received and take the next steps necessary
Recognize missing, incomplete or invalid documents then follow up with Management
Troubleshoot business customer questions in both Spanish and English
Identify customer complaints and take appropriate action
Ability to multi-task in a busy, fast-paced, sometimes stressful environment with frequent interruptions.
Ability to communicate effectively on the phone and in person. Can verbally articulate requests for information professionally.
Ability to understand and follow policies, procedures, and guidelines.
Ability to promote a positive work environment for current and prospective employees.
Proficiency with a computer, standard office equipment and computer Sales programs.
Process Paper works to apply for Title & registrations for all used vehicles on a timely basis
Daily Customers Account Check for Insurance and Car Payment and Maintenance
Ability to Manage Inventory and Daily Maintenance Check for All Vehicles
Providing Proper Advertising and Respond to all Calls & Messages
Keep Working Area Clean and Organize All Paper works
Ability to Learn about Auto Parts and Order Correct Parts for Vehicles in Repair Shop
Experience is always preferred, however, we enjoy training and developing new talent.