Job Details

ID #12096834
Estado Tennessee
Ciudad Nashville
Tipo de trabajo Full-time
Salario USD TBD TBD
Fuente Expeditors
Showed 2021-04-10
Fecha 2021-03-31
Fecha tope 2021-05-30
Categoría Etcétera
Crear un currículum vítae

Ocean Export Agent

Tennessee, Nashville, 37201 Nashville USA

Vacancy caducado!

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within theOcean ExportDepartment.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and traceshipments as required
  • Utilize Process Monitors andWorkflows on daily basis
  • Ensure timely movement and delivery of freight to customers
  • Ensure documents are timely sent to customer or broker for customs purposes
  • Ensure accurate and timely client invoicing
  • Interact with our customers in arranging theirshipments, exceedingcustomer service expectations
  • Contribute to maintain strong relationships with suppliers (steamship lines, trucking companies, and others)
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers' standard operating procedures are followed and updated
  • Meet KPI standards, as per the company procedures
  • Overseas communications, timely responses to emails and requests (internal and external)

Qualifications

  • Customer Service: 6 months to 1 yearexperience and/or training; or equivalent combination of education and experience
  • Understanding oftransportation documentation and termsis a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Strong desire to learn
  • Good computer skills (Excel, Word, PowerPoint)
  • Fluent in English

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Vacancy caducado!

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