Vacancy caducado!
- Excellent communication skills, both written as well as verbal, with prior voice support experience
- Excellent organizational skills
- 1/2 years previous IT Service Desk and/or Call Centre experience required
- Incident Management experience Managing incidents including business expectations and communication
- Basic User & Security Group Active Directory administration
- Strong knowledge of Microsoft based operating systems with emphasis on Windows 7/10 and Office 2010
- Experience with using and troubleshooting Outlook 2010 within a network environment.
- Having experience on Skype for Business.