National Account Manager

Ingram Content Group (ICG) is hiring for a National Account Manager to contribute to our Sales team in LaVergne, TN just outside Nashville.  This is not a remote position.The National Account Manager is responsible for servicing national accounts and leading wholesale efforts with assigned accounts for IBG.  The position will serve as liaison between Ingram and Ingram partners while promoting IBG services, reputation, competencies and capabilities.  Responsible for maintaining favorable contacts with current and potential key accounts utilizing strong verbal and interpersonal communication skills.  May attend trade shows and conferences and must be able to travel with limited restrictions.Want to help get more books to more places in more ways?At Ingram, our teams are collaborative, innovative and are recognized as change agents, partnering with skilled professionals across the country to generate new, impactful ideas. We are proactive, evolving and highly respected in our industry.  We are flexible, have fun, and foster professionalism.  Our focus on providing exceptional customer support differentiates us from competitors. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you are seeking a developed and adaptable company, we can’t wait to meet you!Required Qualifications:Bachelor’s degree or year for year experience3 years sales, book industry or related experiencePreferred Skills:Book industry background is a plusStrategic Thinking skillsKey Responsibilities:Form strong relationships at all pertinent levels of the account base and serve as primary contact/liaison between current customers and the organization to resolve questions regarding titles and services. Research and resolve customer problems, recommend modifications based upon P&L/customer needs analysis as well as current or potential Ingram products or services.  Prospect for new trading opportunities or recommend strategies to increase business from existing accounts through collaboration with marketing, publishers and product.Responsible for the overall maintenance of assigned accounts to include volumes, returns inventory selection, profitability, and/or net sales.Analyzes customer needs and interests to identify, recommend, and expedite solutions to resolve customer problems and/or complaints.  Enlists the support of other departments as needed.Partner with current and prospective clients to determine if Ingram products/services are applicable and utilize market trends to develop new ideas and present to clients on the benefits of an Ingram relationship.Assist in selecting titles for key account inventories and provide input from customers, sales analyses and industry trends.  Provide information on accounts that can be used for future forecasting.Travel to meet with assigned accounts to discuss business reviews, sales and/or returns levels, programs, services, problems or other issues.  Travel could also include trips within the assigned area to better understand the opportunities associated with assigned account.  Represent Ingram Book Group at trade shows and other related conferences. Prepare a monthly report to interpret account activity to management outlining sales/returns trends, relationship and service issues, account activities, competitive threats and general market concerns.