FJC Navigator

Work Hours:8:00 A.M. - 4:30 P.M. (EST)Hours may vary due to work assignments or projects.Work Location: Family Justice CenterFLSA Status:This is aNon-Exemptposition.Salary: $18.55/hour- $22.41/hourDepartment: Department of Community HealthCLASSIFICATION SUMMARY:Incumbents in this classification provide professional-level work involving the provision of triage, navigation, support, referral, and follow-up within the Family Justice Center and its onsite and offsite partner organizations. This position serves as the portal of entry and contact for clients in need of services. Work involves establishing a trusting relationship with clients and building collaborative relationships with FJC partners and other community resources. Navigators may link clients to services based on information provided by the client.The navigator may also provide safety planning as necessary. Navigators follow-up to ensure clients have connected with the resources requested. If the services were not obtained or the client was unable to contact the service provider the navigator will continue to look for other options until the client's needs have been met or are no longer requested. Building rapport with clients is an essential part of the navigator function. This position may be court-based or FJC based.SERIES LEVEL:This is a stand-alone position.ESSENTIAL FUNCTIONS:(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)Provide immediate support, crisis intervention, needs/risk assessment, safety planning and referrals to victims of Domestic Violence, Elder Abuse, Human Trafficking.If court based: Attend court generally day M-F to receive referrals from court personnel or Judges and interview survivors to determine needs and potential services available, assisting clients in connecting to the various programs, services and providing follow-up support in an effort to help clients understand and access the full range of services available.Provide information concerning options for filing criminal and civil orders of protection and drafting Safety Plans (Court accompaniment may be provided at the request of a partner agency).[]{style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align:"}