[CLASSIFICATION SUMMARY:
[Perform high-level data entry, freight billing and problem resolution. Responsibilities include processing and auditing customer invoices, investigating discrepancies, identifying and resolving potential issues and discrepancies.
[ESSENTIAL FUNCTIONS:
[([The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this position, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)[ Partner with customers and carriers to ensure all required documents have been provided as needed.
[ Verify the accuracy of invoices; compare freight bills to customer contracts to validate freight billing amounts.
[ Utilize software to audit invoices per contractual rates.
[ Answer customer questions regarding billing discrepancies.
[ Troubleshoot potential issues; research and solve problems; communicate issue resolution or proper course of action and escalate when needed.
[ Formats and produces spreadsheets, navigates customer websites for billing purposes and researches information through the internet.
[ Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner.
[ Ability to work on a Lipsey site or Lipsey Logistics customer location site while performing the essential functions of this position.
[ Other duties as assigned.
]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}]{californian="" fb",serif"=""}