Job Details

ID #6104749
Estado Dakota del Sur
Ciudad Sydney
Tipo de trabajo Full-time
Salario USD TBD TBD
Fuente Palo Alto Networks
Showed 2020-11-25
Fecha 2020-11-25
Fecha tope 2021-01-24
Categoría Etcétera
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Cortex Customer Success Security Engineer

Dakota del Sur, Sydney 00000 Sydney USA

Vacancy caducado!

Job Description

Cortex Customer Success Engineers are responsible for providing our customers with technical expertise and professional services to make sure they are meeting their objectives. You are a key component of our company’s success, working together with customers, partners, and their awesome Cortex colleagues.

Your Impact

  • Customer services– assist customers with their product questions and technical issues, and work with the Cortex teams to resolve the issues and answer questions. Technical services include writing scripts, troubleshooting, training, and any other technical requests

Qualifications

  • Ability to develop and maintain scripts in Python or JavaScript

  • Understanding a variety of security products and secure coding techniques

  • Linux system administration & troubleshooting experience

  • Familiarity with the different products, processes, and ecosystem

  • Experience in customer-facing roles

  • Experience as a Security Incident Responder or SOC analyst

  • Ability to work under pressure, and prioritize tasks accordingly

  • Fluent English is a requirement. Any other language is a plus

Additional Information

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [emailprotected].

All your information will be kept confidential according to EEO guidelines.

Vacancy caducado!

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