Vacancy caducado!
Job Description
Business sales agent required to handle incoming calls from business customers ,identifying their business needs and providing a solution that will best fit their needs ,thereafter providing the suitable .Assist with queries relating to pending sales activation. To actively grow and defend core markets
, thereby generating revenue and improving customer satisfaction.Job-Related Knowledge, Competencies & Skills Required
Essential·Business sales experience
Telecommunications experience
· Numeracy
· Products
· Telephone Etiquette
· Stress Tolerance;
· Multi-tasking;
· Processing Speed;
· Comprehension;
· Selling Techniques;
· Interpersonal;
· Communicating;
· Listening Skills;
· Computer Applications;
· Problem Solving;
· Time Management;
· Reading & Writing;
· Information Locating
1. Other Specific Requirements· Products and Services Regulations
· Systems
· Policies and Procedures
Qualifications
1. Qualifications RequiredEssential· A Matric/Grade 12 Certificate
2. Experience RequiredEssential· 12months business sales experience within a telecommunications industry as a call centre agent