Customer Service Consultant (Medico Legal)

Key responsibilities will include:proactively managing assigned customers;ensuring a superior level of customer service to facilitate client access to Medilaw's Independent Medical Exams and other Medilaw services according to the client's needs; promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;delivering superior customer service & client liaison to our key stakeholders;actively promoting new products/services to assigned existing clients.