Lead and monitor the daily Shipping activities of FLM, Team Leaders and Warehouse Associates. Develop and revise standardized work with local engineering team, mentor FLM, Team Leaders and staff to improve problem-solving skills. Perform a variety of specialized administrative/supervisory duties.
Accountable to the appropriate manager for department performance in the areas of quality, cost, delivery, safety environment, and policy administration.
Provide leadership for the teams to ensure success in the transition to self-management
Lead teams through conflict resolution processes and mediate team conflicts as needed. Resolve grievances and handle disciplinary situations as appropriate.
Ensure that teams and team members have the necessary resources and training to accomplish department goals.
Manage team and department boundaries to ensure that decisions and actions of the team and the organization comply with established standards, policies, and procedures
Facilitate and coordinate external support as needed by the team.
Assign work as needed, instruct direct reports including flex staff, direct efforts and monitor progress and effectiveness of individual and group assignments.
Conduct performance reviews and recommend personnel actions for direct reports. Recognize team accomplishments
Collect, Extract and interpret data from a variety of sources.
Create and maintain databases, retrieve information and prepare reports and correspondence.
Research source documents and prepare moderately complex reports, spreadsheets and databases using complex mathematical and logic formulas.
Prepare business charts for warehouse KPI
May act as contact for vendors for services performed, etc.
Coaching and Mentoring - Develop Team Leaders in BPS principles such as Standardized Work, Problem Solving,Transparency, A3, PDSS, Thinking, Deviation Tracking, learning via process experimentation
Lead team efforts involving departmental projects and initiatives
Lead customer satisfaction through KPI and CIP activities
Provide guidance and technical support to the teams for continuous improvement process activities.
Lead large groups or projects.
Assist in development of others.Perform first line supervisory duties for staff.