Service Car Driver

Opens car doors for arriving and departing guests and escort them to the lobby. Maintains an up to date knowledge of the hotel and services. Supplies information and responds to guest queries. Ensures effective handover is done, gaining information from earlier shift. Forwards all guest complaints or problems to the manager on duty. Ensures that phone calls are answered properly up to the standards. Controls all guests car keys. Ensures that an effective handover is made to the Night shift in conjunction with the early Shift Leader. Maintains an awareness of sales opportunities maximizing revenue.Establishes, promotes and maintains good public relations while meeting or exceeding guest expectations. Maintaining the parking spaces and key cabinet and ensures cleanliness is to the maximum. Ensures that cars are delivered within 10 minutes for guest request. Ensures that airport/crew transportation flow is maintained effectively. Cooperates in the performance of any reasonable task requested by company manager, executive and guests.