Executive Lounge Supervisor

To prepare the guest’s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled.To check the room after the guest’s departure and to follow the “Lost & Found” procedure.To review on daily basis the butlers’ logbook and keep it updated.To daily update the guest profiles with “likes” and “dislikes”.To share daily activity highlights with including internal and external guest opportunities.To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.