Vacancy caducado!
Summary Through effective, professional Customer Relationship Management, consults with customers to understand their needs and how CPSS' services may identify and address their business problems/opportunities. Provides research, analysis and leadership on individual and team work assignments, making decisions independently with guidance from manager. Using in-depth analysis, recommends creative and effective solutions to a department's or functional area's business problems or opportunities. May take the lead on small projects within business/functional area and provide guidance to other analysts when performing the role of project lead. Description Overall Purpose of Position To be the partner of choice and drive results and shape the future success across the BCBSSC enterprise by helping our partners overcome business challenges, advance business opportunities and anticipate their needs . Please note: This position is currently remote but will revert back to an onsite role and IS NOT a remote/W@H opportunity. The selected candidate will be required to be within a commutable distance to the office, which is located in Columbia, SC. Required Education:
- Bachelor's degree (any major) OR
- Four years of related work experience (e.g. management and business consulting), process improvement, corporate/strategic planning, financial analysis, business systems analysis, business development, market/industry research or management of a business operation, in any business setting including IT
- No work experience required
- Four years related consulting experience in project execution, organizational development, business analysis, process improvement, corporate/strategic planning, financial analysis, market/industry research or management of a business operation
- Use a consultative mindset to understand current challenges/opportunities across various functions and offer analytical solutions and insights that drive key business decisions and project delivery efforts.
- Strong mindset to understand current challenges/opportunities and offer new, different and compelling perspectives that lead to action
- Passion for enhancing and utilizing industry/market knowledge that can be applied and impactful
- An ability to create and approach and foster an environment that allows for effective engagement, exploration of ideas and decision making that leads to high quality solutions and commitment to goals
- Demonstrated professional presence and ability to appropriately command a room of senior level employees
- Ability to constructively and tactfully provide thought leadership on key business issues
- Effective written and verbal communications, negotiation and influencing skills in order to win support and champion ideas from idealization through execution
- Ability to utilize emotional intelligence to guide thinking and behavior and manage and/or adjust emotions to adapt to highly matrixed/complex organization environments in order to achieve one's goal within
- Microsoft Office
- PAHM certification within one year of hire date
- Typical office environment
- Travel to local customer office/location