Entry Level Customer Service Assistant

Job Title: Entry Level Customer Service AssistantLocation: Charlotte, NCCompany: Shine Social BrandJob Description:The Entry Level Customer Service Assistant will support client campaigns by providing excellent customer interactions during events, retail promotions, and in-person activations. This role is ideal for individuals who enjoy working with people, problem-solving, and creating positive customer experiences.Salary Range: $18.00 - $29.00 per hour, based on experience.Key Responsibilities:Greet and assist customers during in-person promotions and eventsAnswer customer questions and provide clear information about client products or servicesSupport event setup, execution, and breakdown, ensuring event areas are organized and welcomingDistribute promotional materials or samples to customers during eventsTrack and record customer interactions and feedback for reporting purposesHandle customer concerns promptly and professionally, escalating as neededMaintain a clean and organized event or booth spaceAssist the team with inventory management of promotional materials