ENTRANCES
Rugs, Entrance mats - Edges and corners are visibly clean with no dust, dirt, debris, spillages, or stains and free from impacted material
Glass (storefront, doors) - Free from dust, stains, and marks. Free from smudges and streaks
Doors, door frame, door furniture, kick plates and push bars - Free from dust, stains, and marks. Good lustre/polished finish on fixings and handles
Hard floors - The complete floor including edges have a consistent finish and visibly clean with no dust, dirt, debris, spillages, or scuff/superficial marks
Walls - Free from discoloration, removable stains, grime, scuff marks and spillages. Should have a bright, even appearance
SALES FLOOR
Hard floors - The complete floor including edges have a consistent finish and visibly clean with no dust, dirt, debris, spillages, or scuff/superficial marks
Walls - Free from discoloration, removable stains, grime, scuff marks and spillages. Should have a bright, even appearance
Skirting board/ baseboard - Visibly clean with no dust, dirt, debris, or scuff marks
Fixtures, stands & tables (High & low level) - All parts of furniture should be visibly clean, dust free with no discoloration on tops or sides
Mirrors - Polished consistent surface dust and dirt free. No splash marks on frames or glass
Light switches, sockets, and Fire extinguisher - All parts should be visibly clean without dust, dirt, or spillages
Ledges - All parts should be visibly clean without dust, dirt or spillages
Glass (balustrades) - Free from dust, stains, and marks. Free from smudges and streaks
Decorative Lighting (track, globes, large fixtures, etc. - All parts should be visibly clean without dust, dirt
Fake Plants - All parts should be visibly clean without dust, dirt
Diffusers, return grilles - Free from dust and debris. No stains or marks within the grill area
Walls - Free from discoloration, removable stains, grime, scuff marks and spillages. Should have a bright, even appearance
Cash desk & Backwrap - Clear of dust & dirt. No finger marks or discoloration.
Ergo mats - Edges and corners are visibly clean with no dust, dirt, debris, spillages, or stains and free from impacted material
Decorative Lighting (track, globes, large fixtures, etc. - All parts should be visibly clean without dust, dirt
Internal waste bins - Bin liner present. Not overflowing. No dust, dirt or smears evident.
Odour free
Light switches, sockets, and Fire extinguisher - All parts should be visibly clean without dust, dirt, or spillages
FITTING ROOMS
Walls - Free from discoloration, removable stains, grime, scuff marks and spillages. Should have a bright, even appearance
Fitting room service desks - Clear of dust & dirt. No finger marks or discoloration.
Light switches, sockets, and Fire extinguisher - All parts should be visibly clean without dust, dirt, or spillages
Diffusers, return grilles - Free from dust and debris. No stains or marks within the grill area
Doors, door frame - Free from dust, stains, and marks. Good lustre/polished finish on fixings and handles
Mirrors - Polished consistent surface dust and dirt free. No splash marks on frames or glass
Curtains - All curtains should be visibly clean, dust free with no discoloration or rips
VERTICAL TRANSPORT, Lift & Escalator & Stairs
Stairs and landings, balustrades, rails, and nosing’s - Visibly clean with no dust, dirt, or debris. A uniform even appearance
Vertical Transport, Lift & Escalator - Free from dust and debris. No stains or streaks, No finger‐marks. Polished finish
RESTROOMS (BOH & CUSTOMER)
Sink, taps and wash basins - Visibly clean with no dust, dirt, soilage or fatty deposits around channels, ledges, fittings, or pipes. Plugholes and overflows clear with no lime scale build‐up
Mirrors - Polished consistent surface dust and dirt free. No splash marks on frames or glass
Tiles, partitions, and doors - Free of smears, streaks, and stains. Grout clean. Visibly clean throughout
Surfaces, ledges, and dispensers - Dust, stain, and smear free. Looks visibly clean and sanitized. No swipe marks
Toilet bowls and urinals - Visibly clean with no dust, dirt, soilage or fatty deposits around channels, ledges, fittings, or pipes. Overflows clear with no lime scale build‐up. Odour free
BOH: breakroom, kitchen. Hallways, locker area (Excluding Stockroom)
Hard floors - The complete floor including edges have a consistent finish and visibly clean with no dust, dirt, debris, spillages, or scuff/superficial marks
Walls - Free from discoloration, removable stains, grime, scuff marks and spillages. Should have a bright, even appearance
Doors, door frame, kick plates and push bars - Free from dust, stains, and marks. Good lustre/polished finish on fixings and handles
Sinks, taps - Cleaned to a high shine and sanitized. Clear overflows and plugs
Kitchen cupboards/ Splash backs - Visibly clean with no dust, dirt or debris. A uniform even appearance
Internal waste bins - Bin liner present. Not overflowing. No dust, dirt or smears evident.
Odour free
Tabletops / countertops - All surfaces should be visibly clean with no dust, dirt, stains, or food spillages
Microwaves, dishwashers, fridges, freezers, and other white goods accessories - All surfaces should be visibly clean with no dust, dirt, stains, or food spillages
Janitor's Closet
Cleaning chemicals - Equipment stored safely and in clean condition
Mop Sink - Clean and free of any debris