Job DescriptionSupporting of all OUTsurance’s in-house programs,Keep abreast of the latest technology in the industry, both Hardware and Software.Support of basic voice enquiries Support of all (desktop) Microsoft ApplicationsAbility to guide Staff members on technical issuesTechnical knowledge sharing amongst all support team members and ensuring effective communication within the rest of the teamBuild a relationship with the users and ensuring that the customer’s needs are met,Preventative maintenance Administration – Procedures.