Cost Controller

Scope of Position:The Incumbent manages the operation of both the Purchasing & Receiving departments.  He/she is responsible for the purchasing, receiving, storing, issuing and cost control of goods and products in and out of the hotel. Organize and facilitate stock taking with relevant Heads of Departments for food, beverage and Operating equipment as per the company policy. Liaise with suppliers to ensure best possible price for goods is received as well as ensuring exceptional quality. Constantly compare basket of goods between suppliers and ensure new suppliers are sourced.                                       Specific Responsibilities: Consistently offers professional, engaging, and friendly servicePrepare and assist in analyzing food and beverage costs on a monthly basis and recommend alternatives to improve costsEstablish and maintain a database for food and beverage inventory stock including up-to-date pricing - Materials ControlEnsure proper storage and issuance of all food and beverage items – Stores ProceduresEstablish and maintain a cost allocation transfer system for food and beverage supplies to the various departments - Materials ControlAssist management in menu costing in order to establish menu item sale pricesPrepare F&B reports as requested by managementPrepare all hotel costs on a monthly basis – JournalsPrepare all food & beverage costs per outlet on a monthly basis – Trading SummaryMenu engineering reports as requiredImplement sound purchasing policies, systems and procedures in accordance with Company standardsEnsure the efficient operation of the Purchasing Department in all aspectsEstablish contracts to ensure reduced pricing for all operating areas of the hotelMonitor vendors for quality, service and price through standard purchasing specificationsAssist with Operating Capital Expenditure process (AFE)Receives and checks backup documentation for purchase requisitions generated by other departments/HODSystems & Procedures:Log and inform your Manager of any system problems. Suggest any improvements that could be made to improve existing systems and proceduresFollow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy ManualsComplete all duties and ensure a concise hand over Guest service and Employee Relationships:Always Recognize and greet the guests firstRespond to any reasonable tasks as assigned by superiorsProvide efficient, friendly, and professional service to all guestsGuest needs and requests are anticipated and acted upon immediately in an efficient manner. Requests outside area of authority are referred immediately to the appropriate personal and followed up on to ensure the Guest is ultimately satisfiedLead by example when attending to guest requests.  Show efficiency in constantly striving to provide Total Customer SatisfactionTake initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties ariseWork together with trust so that colleagues and management meet the goals of the department/HotelTreat customers and colleagues from all cultural groups with respect, sensitivity, and transparencyTake every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the HotelImplement the Accor values and Accor customer vision to ‘Offer the Best Service to Our Customers’Colleagues and superiors of the hotel are always dealt with in a polite and helpful manner. Ensure good relationships are always kept with colleagues and superiors and report any personnel differences that may threaten the cohesion of the team and colleaguesWork closely with the hotel in participating where possible in community-based projectsMaintain awareness of new initiatives and the continuously growing social economic Program of the hotel   Assist with power and electricity usage by not having lights or any electrical appliance on that could be switched off when not in useParticipate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to wasteActively participate in all social development drives with local communities and initiativesActively participate in the food & beverage waste program of the HotelReduce the use of paper by not printing unnecessarily and recycle used paperEnvironmental and Social Responsibility:Work closely with the hotel in participating where possible in community-based projectsMaintain awareness of new initiatives and the continuously growing social economic Program of the hotel   Assist with power and electricity usage by not having lights or any electrical appliance on that could be switched off when not in useParticipate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to wasteActively participate in all social development drives with local communities and initiativesActively participate in the food & beverage waste program of the HotelReduce the use of paper by not printing unnecessarily and recycle used paperGeneral and other Duties:The above listed criteria identify the key areas of responsibility of the position and are not all-encompassing description of duties and tasks. The above criteria will be subject to ongoing review and adjustmentThe position required the employee to perform tasks in any area of the hotel as requested by Management from time to timeAbide by Accor policy on EEO and Harassment in the workplaceEnsure wherever possible that employees are provided with a workplace free of discrimination, harassment, and victimizationThe position required the employee to maintain a high standard of personal appearance and hygiene and ensure that uniforms meet with the Hotel’s requirements and in line with the desired image of the HotelEnsure security and protection of Guests the belongings as best possible, report any items left behind by guestBe committed to the safety of Guests at all times and report any suspicious activity in the hotel to the ManagerPractice Safety at all times including constant awareness of safety hazardReports to work on time and according to posted scheduleAgree to continuously improve and develop his/herself, by attending scheduled training courses as directed by Management and being committed to making the absolute most of the given opportunityBe committed to the highest level of service to the Hotel Guests, courtesy to fellow colleagues and a commitment to all environmental social and developmental training initiativesCalls for quotations from various suppliers for any new items. A minimum of three independent genuine quotations must be obtained for purchases of more than R5000Ensure that all purchase order requests are properly completed and approvedEnsures all approved orders are placed with the relevant suppliers – Store ItemsEnsures all approved orders for non-store items, direct expenses are sent to the relevant HOD/DepartmentsCarries out regular market survey prices of all items and services for the hotel by keeping constant touch with the suppliersFollows up and ensures that goods are delivered in accordance with the purchase order and without any delayResponsible for making sure that the administrative procedures relating to the purchase of goods is followedEnsures that the suppliers follow the rules relating to hygiene of goods deliveredKeeps all records in a way that they can be checked at any time for information or audit purposesAssist in monthly or quarterly inventories as neededAny other administrative duties within the departmentPerform any additional duties as assigned by the Director of Finance