work to ensure a good customer experience by taking and delivering orders, greeting customers, and resolving issues. Their responsibilities may include:
Greeting customers: Servers welcome customers when they arrive and provide good customer service.
Taking orders: Servers take orders for food and drinks, and may input them into a computer system for the kitchen.
Communicating with kitchen staff: Servers work with the kitchen to help process orders and accommodate special requests.
Serving food and drinks: Servers deliver orders to the table in a timely manner.
Checking on customers: Servers make sure customers' needs are met and address any issues that arise.
Processing payments: Servers provide customers with itemized bills, accept payment, and give receipts.
Cleaning tables: Servers clean and set tables between uses.