Automotive Parts Counter Person

Job Description

excellent customer service and knowledge to our long standing customers. Our Know How is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality and service.

·Provide exceptional customer service to all store customers

·Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering

·Handle cash, credit card, and other purchasing transactions

·Operate the store point of sale system (RPM) to search for parts and customer accounts, and to invoice and pull orders

· Pull and prepare inventory orders for customer pick up or delivery

·Operate the electronic and paper cataloging system to retrieve up to date parts information

·Effectively communicate features, benefits, and warranty policy information to customers.

·Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.

·Required to participate in Company sponsored trainings.

Qualifications

·Automotive background

·Knowledge of automobiles, trucks and their systems

·Must be able to work retail hours

· Passion for delivering customer care and building long term relationships

·Enjoy working with people in a fast-paced, competitive environment while remaining calm, cool and collected

·Driving aptitude for both manual and automatic vehicles

·Flexibility in schedule including evenings, weekends and holidays

·Must be at least 21 years old, licensed for at least 3 years; and have an acceptable driving record

Additional Information

Capable of lifting and moving items of up to 60 pounds.

Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools, or controls.

Occasionally required to stoop, kneel, and crouch.

Stamina to stand and walk for entire work shift

Required to operate equipment and move vehicles in a safe manner at all times.